Q1: How can I get your catalog and price list?
A: Please let us know your email or contact us from website directly for our catalogue and price list;
B: You can select the item on our website and advise which items you interest.
Q2: How can I place an order?
A: First you can choose our item on website or in our showroom, let us know the color which you want and quantity of each item, then we will send Proforma Invoice to you for sending deposit.
Q3: What's your advantage?
Professional on design&production. Experienced sale person at least 5 years experience who can offer good service and best control for all orders to us. All inquiries will be replied withion 24 hours.
Q4: Can you offer free samples? Sample time?
Sample charges are negotiable.
Sample time: Withion 7-10 working days after everything confirmed.
Q5: How do your packing of the goods?
The standard export packing & mailling packing.
Q6: How does your factory control the quality?
A: We have strict quality control system from approval each material to finish products.
B: Before production, a pre-production sample will be made for salesman to approve. On each step production, we have strictly online QC inspection.
C: After goods finally packed in cartons, our QC inspect goods at randomly.
Q7: What is your best FOB price per unit when ordering large volume?
Our MOQ is usually 100-200sets for dining table sets, favorable discount is negotiable for large volume.
Q8: What is your mass delivery time?
Trial order lead time 50 days,
Formal order lead time 30-45days.
Q9: What is your payment terms?
L/C at sight or TT, 30% deposit, the balance after receiving the copy of BOL.
Q10: Is there any options for product design, packaging or user manual ect?
Yes, we can simply customize as your request to make your ideal products.